FAQ

We offer immediate order cancellations up to a limit of 12 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

1-Browse our collections and select your desired products.

2-Add them to your cart.

3-Proceed to checkout and fill in your shipping and payment details.

Shipping policy for our products.

Women Jewellery: we ship our Jewellery Products All over the USA within 5-7 days.

Fitness At Home Gadgets: we ship these products all over the world within 7-15 days.

Beauty & Health: we ship these products all over the world within 7-15 days.

We ship jewellery products only in USA.

We ship products from Fitness at home , Beauty & Health collections all over the world.

Our return policy lasts 7 days beginning only when our package is delivered to your address.

We will accept any returns for all undamaged items within 7 days to guarantee customer expectations and ensure satisfaction of your purchases.

We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at contact us page and we will respond as soon as possible to assist with the process.

We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.

we have standard shipping option. sometime we offer free shipping.

1. Accepted Payment Methods

Moss Roze accepts the following payment methods for your convenience:

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Google Pay
• Shop Pay

All transactions are processed securely, ensuring that your payment details are encrypted and protected.

Absolutely! Moss Roze uses SSL encryption to ensure your payment information is secure and confidential.